Need help?
Frequently asked questions
When will my order be sent?
As soon as your payment is confirmed, we will get started right away!
We process and ship your order within 1–2 business days. After that, you will receive a shipping confirmation email from us with a tracking number, so you can track your package at any time.
How can I track my order?
Once your order is on its way, you will receive a confirmation email from us with a personal tracking link — so you can track your package at any time.
Can I exchange or return items during the sale?
Our 30-day money-back guarantee applies even during the sale — no hassle.
If you’re not 100% satisfied with your purchase, simply return any unused item within 30 days of receipt. We’ll take care of the rest.
Free shipping NL & BE
Ordered today = shipped tomorrow
30 days worry-free returns
Not satisfied? We offer a flexible 30-day return or exchange policy
Pay safely
All payments are SSL-secured and therefore safe to use with your favorite payment methods
Customer service
Questions or need help? Our team is ready for you. Available Monday to Friday from 9:00 AM to 5:00 PM and on Saturday & Sunday from 9:00 AM to 1:00 PM.